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Dr.
Mary Beth Pinto
- Director of the Center For Credit & Consumer Research
- Associate Professor of Marketing
- Ph.D., University of Pittsburgh (1988)
- Email: mxp49@psu.edu
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| Research interests include credit card usage among
vulnerable populations (e.g., college-age consumers, the developmentally
disabled, and the senior citizen market), consumer socialization,
healthcare marketing, pharmaceutical marketing, and consumer complaining
Teaching interests include both retailing, advertising, and consumer
behavior. Dr. Pinto has previous industry experience in corporate
sales and professional services marketing. She serves on several
local boards and has been a marketing consultant for MedRisk, The
Barber National Institute, Erie Day School, and Children's Health
Care Main of the St. Vincent Medical Group. |
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Dr. Phylis Mansfield
- Senior Research Associate
- Assistant Professor of Marketing
- Ph.D., University of Memphis (1997)
- Email: pmm16@psu.edu
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| Research interests include consumer complaint resolution,
service quality, and social issues and ethics in marketing. She
teaches in the areas of marketing principles, promotions, and services
marketing. Dr. Mansfield has previous industry experience as a
product manager, a business systems analyst, and a corporate training
manager. Her industry experience has been with major national banks
and in administration at Vanderbilt University. |
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Ms. Krista Pugliano
- Graduate Assistant
- B.S., The Pennsylvania State University (2007)
- Email: kzp105@psu.edu
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